Payment and Refund Policy
All payments for our services must be made in advance using the payment methods available on our website. Once an order is placed, it cannot be canceled or refunded unless we fail to deliver the requested service within a reasonable time frame. If we are unable to complete your order, we will provide a credit to your account for future use. We will not issue refunds for orders that are being processed or have already been completed.
No Refunds on Deposits
Once a deposit has been made to your account on highendsmm.com, there will be no refunds issued for any reason. You must use your account balance to execute orders on our platform.
Chargebacks and Disputes
By completing a payment, you agree not to file a dispute or chargeback against us for any reason. If you file a dispute or chargeback, we reserve the right to cancel all future orders, ban you from our platform, and revoke any social media services previously delivered to you or your clients.
Refunds for Non-Deliverable Orders
If we fail to deliver the requested service, we will issue a refund as credit to your account balance. This credit can be used for future orders on our platform. However, misplaced or private account orders will not qualify for a refund. Please ensure to confirm each order before placing it.
Once an order is placed, it cannot be canceled unless we are unable to complete the order within a reasonable time frame. In such cases, you may request a cancellation, and we will issue a refund as credit to your account balance.
We have a strict policy against fraudulent activity, such as using unauthorized or stolen credit cards. Engaging in such activities will result in the termination of your account and forfeiture of any remaining account balance. There will be no exceptions.
Please refrain from using more than one service or provider at the same time for the same social media account or page. We cannot guarantee the accurate delivery of followers, likes, or other metrics in such cases, and no refunds will be issued for overlapping orders.
No refunds will be issued for orders that have been completed successfully. If you have any issues with a completed order, please contact our support team for assistance.
Refunds to your original payment method may be issued in exceptional cases and only with the consent of the administration. Any requests for refunds in such cases must be submitted through our support system.
If you have any questions or concerns regarding our refund policy, please feel free to contact our support team for assistance.